We want to thank all of the wonderful people from nearly every continent of the world that supported our campaign and helped make Juiced a reality. We thank you all for your patience while we were upgrading the production board & navigating speed bumps along the way.
We are saddened to announce today that we will be refunding all overseas orders. Because of our recent issue with a handful of boards, this is an obstacle that we can get around in Canada/USA, but overseas this would be a major problem. As top quality customer service is a core foundation of our company, we would not be able to stay true to this with our overseas customers if you happen to run into any issues requiring replacement components.
We are looking for distribution partners in different countries now for 2018, in order to be able to supply localised service on your Juiced Board should you need any. We will keep you all posted as we have distributors in place for your country.
Once again, we are so sorry that it has come to this, and we know how eagerly and patiently you have been waiting 🙁
We will be emailing all overseas customers shortly with more information regarding your refund. Please keep an eye on your inbox and/or spam folder.